Selected UX projects

Holistic system monitoring

Federal executives wanted to quickly understand the health of their entire suite of infrastructure services so that they could respond quickly to any issues.

Consent management

Complex clinical studies can include different consent statuses at different stages of a study as well as for different participants that clinical research coordinators need to manage. The existing legacy application needed features to make managing these complex trials easier.

dashboard for a participant who is partway through completing their baseline questionnaire

Oncology patient portal

A pharmaceutical company decided to run an observational study to find out how their new chemotherapy treatment would affect patients’ everyday lives.

wireflow of the Clinical Research account creation process on mobile

Clinical research website

Most clinical research organizations market their clinical trials to doctors. IQVIA also reaches out directly to potential participants through advertising campaigns and dedicated websites.

What my UX process includes:

RESEARCH

  • User Interviews
  • Competitive Analysis
  • Heuristic Evaluation
  • Survey Development

BRAINSTORM

  • Sketching
  • Storyboards
  • Axure Wireframes
  • Paper Prototypes

DISCOVER

  • Usability Testing
  • Customer Feedback
  • A/B Testing

CREATE

  • Information Architecture
  • Content Strategy
  • Visual Design

ANALYZE

  • Google Analytics
  • Heatmaps
  • Site Recordings